Howlader & Co Blog

hmrc customer service

The Continued Decline Of HMRC Customer Service – Part 1

26th April 2013

Dealing with HMRC brings out strong emotions in the vast majority of people – and frustration, annoyance, stress and anger tend to be at the top of the list. Some of these reactions are understandable – after all, this bureaucratic behemoth is responsible for taking our hard-earned money in the form of taxes and NI payments. However, a continued decline in customer more